Service and Quality

DIEMME Filtration, service and quality

The DIEMME Filtration offer

From consultation to after-sales service in 10 operating phases:

1. Specialized technical support,
2. Research and materials testing,
3. Design and engineering,
4. Production and transport,
5. Installation and testing,
6. “Turn-key” delivery,
7. Personnel instruction,
8. Telecontrol through modem,
9. “Full Service” programmed maintenance,
10. Prompt aftersales assistance.

DIEMME Filtration staff are highly trained to offer you the highest possible level of expertise and service in all stages of the Installation process:

• Installation of the machines on site
• Supervision of the installation of ancillary equipment
• Laying of hydraulic and pneumatic connections
• Electrical connection
• Programming of PLC software
• Plant commissioning and start-up
• Personnel instruction

After sales services :

• Call center for direct telephone assistance
• Telecontrol of the plants, direct from DIEMME FILTRATION offices
• "Full Service" programmed maintenance including inspections and spare parts supply

DIEMME Filtration has the following certification: quality ISO 9001 VISION 2008 certification, GOST certification, and moreover DIEMME Filtration is qualified to manufacture machines according to the ATEX rules, which advise of the standard procedures for the manufacturing and installation of machines in explosive environments.